O2 Remote Frequently Asked Questions

Yes. We accept HSA/FSA cards at checkout for the purchase of the O2 Remote™. You can enter your card just like a regular payment card. Because individual plan rules can vary, please check with your provider if you have questions about eligibility.

We currently accept credit card payments online. If you have questions about placing an order, contact us and we'll be glad to help.

You can manage any length of continuous tubing that will comfortably fit in the included collection bin. 50 feet is a standard length our system can easily manage.

Shipping costs for the O2 Remote oxygen tubing reel vary by state, typically ranging from $12-18. International shipping to Canada is $25, and to other countries, it's about $55.

You get a 30-day money-back guarantee and a 3-year limited warranty. Please review the full warranty terms and liability waiver on the website before you buy so you know exactly what is covered.

At this time, Medicare does not cover retractable medical oxygen tube reels, oxygen hose reels, oxygen tubing reels, or retractable oxygen tubing.

The O2 Remote oxygen tubing reel weighs about 2.5 pounds and measures 13 inches long, 4 inches wide, and 2 inches thick.

The O2 Remote oxygen tubing reel is powered by AC. Just plug it into any standard wall outlet. It works with US, European, and Australian electrical currents, but you'll need prong adapters for use outside the US.

The effective range of the remote is about 300 feet. It can definitely be used between rooms. It uses radio frequency to communicate, so line-of-sight is not relevant. It can be used throughout the house, no matter where the O2 Remote is stationed.

No. You will want to use a single continuous length of oxygen tubing. Common lengths are 25 and 50 feet. Some providers also offer 35 feet. Contact your oxygen equipment supplier, and they should be able to provide the length of tubing you require. The O2 Remote oxygen tube reel is designed to be used with lengths of oxygen tubing 25-50ft and greater.

Yes, we ship the O2 Remote oxygen tubing reel worldwide. Economy shipping costs between $55-75 USD and usually takes about 2 weeks. DHL Express costs between $105-135 USD and typically arrives in 10 days or less.

Yes - the O2Remote oxygen hose reel is rated to work with 120-240V electrical supply. International customers will need a plug adapter for US style plug to whatever style is used in their home country.

Setup is simple. Place the unit where the tubing can move freely, plug it into a standard outlet, connect one continuous length of oxygen tubing, and use the two-button remote to retract or release tubing. If you need help, our tutorial videos walk you through it step by step.

Unplug the unit before cleaning. Wipe it with a soft, dry cloth and keep it away from moisture and harsh cleaners. It also helps to check your tubing regularly for wear or kinks so the system keeps working smoothly.