The O2 Remote medical oxygen tube reel is designed to make your life safer and easier if you are on oxygen therapy. Read the answers below to discover how this retractable oxygen tubing reel can help you!
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Shipping costs for the O2 Remote oxygen tubing reel vary by state, typically ranging from $9-15. Including the container may increase the cost slightly. International shipping to Canada is $55, and to other countries, it's about $75.
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O2MS offers a full 30 day money back guarantee. O2MS also offers a 3 year limited warranty. You can read the full details below.
LIABILITY WAIVER
By purchasing a product from Oxygen Management Systems, LLC., buyer agrees to:
Assume ANY and ALL RISKS of INJURY OR DEATH resulting from use of the product,
WAIVE, RELEASE, and NOT SUE, MAKE ANY CLAIMS OR FILE ANY ACTIONS against Oxygen Management Systems, LLC or any other owner or operator of businesses offering products through this website, or any one of the aforementioned entities and each of their insurance carriers, subsidiaries, affiliates, officers, directors, shareholders, members, representatives, assignees, employees, volunteers and agents, as well as any manufacturers and distributors (hereinafter the “Indemnified Parties” collectively, the “Indemnified Party” individually) that are based on, arise or result from, in whole or in part, use of the product, and
INDEMNIFY, DEFEND AND HOLD THE INDEMNIFIED PARTIES HARMLESS, from any and all claims, demands, actions, causes of action, losses or liabilities whatsoever arising from or related to participation in any activity and any loss, damage or injury, including death, that may be sustained by buyer or assignee, or caused to others or their property by buyer or assignee. Buyer also agrees to pay all costs, including reasonable attorneys’ fees and disbursements, incurred by any Indemnified Party in defending an investigation, claim or suit brought by or on behalf of Buyer or assignee.
In no event shall our company be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.
WARRANTY
(LIMITED THREE YEAR WARRANTY)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your O2Remote device is warranted against original defects in material and workmanship for a full 3 year period from date of customer purchase. During the Warranty Period, OMS, LLC or an authorized agent will provide labor and parts, at no cost to you, to correct any such defect in product purchased in the United States. User will be responsible for all shipping costs.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, call 918-943-3513 and notify Customer Service for repair and replacement options.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of OMS, LLC, owner’s acts or omissions, use outside the country in which the product was initially purchased. This warranty does not cover pick up, delivery, transportation or house calls. The Warranty period will not be extended by any replacement or repair performed under this warranty.
OTHER IMPORTANT TERMS
IN NO EVENT WILL OMS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER.
RETURN POLICY
OMS offers a 30 day money back guarantee. Your 30 days begin from the date of your purchase. If you are not satisfied with your product for any reason, you may return the item to us for a refund of your purchase price EXCLUDING shipping and a $5 re-stocking fee. You will be responsible for shipping charges to return the item to OMS. OMS will refund sales tax, if any tax was charged at the time of purchase after the item has been returned.The item must be returned in like new condition. Any damages to the product will void this offer. Before returning the item, you must call OMS at (918) 943-3513 to receive a Return Authorization. Failure to do this will void this offer.
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At this time, Medicare does not cover retractable medical oxygen tube reels, oxygen hose reels, oxygen tubing reels, or retractable oxygen tubing.
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The O2 Remote oxygen tubing reel weighs about 2.5 pounds and measures 13 inches long, 4 inches wide, and 2 inches thick.
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The O2 Remote oxygen tubing reel works with any standard 13-gallon kitchen or 10-gallon office trash bin. Ideal dimensions are approximately 20.5 inches tall, 11.25 inches wide, and 15.5 inches deep. You can buy a 10-gallon container from us or any local retailer.
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The O2 Remote oxygen tubing reel is powered by AC. Just plug it into any standard wall outlet. It works with US, European, and Australian electrical currents, but you'll need prong adapters for use outside the US.
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The effective range of the remote is about 100 feet. It can definitely be used between rooms. It uses radio frequency to communicate, so line-of-sight is not relevant. It can be used throughout the house, no matter where the O2 Remote is stationed.
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No. You will want to use a single continuous length of oxygen tubing. Common lengths are 25 and 50 feet. Some providers also offer 35 feet. Contact your oxygen equipment supplier, and they should be able to provide the length of tubing you require. The O2 Remote oxygen tube reel is designed to be used with lengths of oxygen tubing 25-50ft and greater.
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Yes, we ship the O2 Remote oxygen tubing reel worldwide. Economy shipping costs between $55-75 USD and usually takes about 2 weeks. DHL Express costs between $105-135 USD and typically arrives in 10 days or less.
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Yes - the O2Remote oxygen hose reel is rated to work with 120-240V electrical supply. International customers will need a plug adapter for US style plug to whatever style is used in their home country.
